PRIVACY STATEMENT
This privacy statement provides information about the personal information that Physician’s Nutraceutical Concepts, LLC (“PNC”) collects and the ways that this information may be used by PNC.
Acceptance
By using this site, the user agrees, without limitation, to be bound by this Privacy Statement and its terms described below.
Our Commitment to Privacy
Your privacy is important to us, and PNC respects our customer’s privacy needs. This privacy statement describes personal information that we may gather from you, such as name, address, phone number, email address and how we handle this information. This information may be collected directly via our web site, via phone calls with our offices or call centers, or in-person at PNC’s office locations.
When you provide personal information to us, you are providing consent to the manner in which PNC collects, uses, manages and discloses your personal information.
The Information we Collect
When you visit our web site or office or contact us via phone, email or other electronic communication we may collect personally identifying information including, for example, email address, physical address, phone number and credit or debit card information for product purchases. We may collect additional information such as product preferences, or demographic information such as date of birth, whether during web site registration or during other communications with PNC.
Purposes of Use
We use information collected on this site to respond to your request and for other legitimate business purposes. We may combine the information that you have provided with other publically available information we have received about you as a means to improve and refine our product offerings, to better understand and serve our customers, and for other promotional purposes.
When you visit our web site you can do so without providing us any information. We do however, collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests and average time spent on our site as a means to monitor usage and make improvements to our site.
When you visit or call us to purchase products or services from PNC, request a product exchange or refund or to inquire about delivery status, you may be asked for personal information to help us identify you. We may collect your credit card or debit card information and keep a history of your purchases. This information is used to process your orders and to gain a better understanding of how we can provide better customer service when you visit or call us. In the event that you need to return or exchange a product, we may require further identifying information to prevent fraud.
Customer Registration
Registration on our site is optional and is not required to browse our site. In order to purchase products, however, registration is required. Upon registration you will be asked for personal information such as name, address, phone number, and e-mail address, as well as payment information. You will also have an opportunity to sign up for the receipt of future marketing and product information communications from PNC.
Registration also requires you to set-up a personally selected password. Do not disclose your password to anyone; this password protects online access to your personal information. You will not be asked for your password in any unsolicited communication from PNC.
In the event you sign-up to receive promotional information and marketing materials upon registration, we may send you e-mails, mail, or call you with further information about our products and services. You may choose to opt-out from receipt of these materials at any time by clicking the opt-out selection on any e-mail, or by calling or writing us at the phone number/ office address provided in this privacy statement.
Use of Cookies and Other Passive Tracking Mechanisms
Cookies are small pieces of information that are stored on your computer when you visit a web site. Cookies and other passive tracking mechanisms collect information during your visit to our web site such as IP address and the web browser being used. In addition, these cookies allow for enhanced functionality in your visit to our web site, such as the ability to place multiple products in your shopping cart prior to check out and your ability to access your account information. Most browsers can be set to refuse cookies or alert you when cookies are being sent. Refusal of cookies may result in an inability to receive personalized information or access certain pages or functions of the web site.
Children’s Use of Site
PNC does not knowingly collect any information from users under the age of 18. If you are under the age of 18 we ask that you do not provide any personal information to us.
Application of US Law
PNC is located in the USA as are this site’s servers. All matters relating to this site are governed by the laws of Florida in the USA. This site is not governed by privacy policies of any country outside of the USA. If you are located outside of the USA you hereby consent to the use and disclosure of your information in accordance with US law and this privacy statement.
Security
We take commercially reasonable precautions to maintain administrative, technical and physical safeguards to protect your personal information. No website, however, is 100% secure. We cannot guarantee the security of any information you disclose online. Any information disclosure is done so at your own risk.
Personal Information Disclosure
PNC may enter into relationships with other companies that we believe may be of interest to you. We may share information with these companies. We will not disclose your telephone number, credit card information or e-mail address for these purposes.
Outside Service Providers
In order to conduct business we may employ other companies to perform functions on our behalf. Examples of these services include payment processing, call centers and fulfillment operations, and delivery service providers such as the USPS and UPS. These companies have access to your personal information on a confidential basis and this information is available to them solely for the purpose of performing their business functions. PNC will not authorize the use of your personal information by these companies for any use other than for the provision of their specific services.
Personal Information Disclosure in Legal Proceedings
PNC may disclose your personal information if we believe we are required to do so by law enforcement officials or judicial authorities in the event of a court order, subpoena, search warrant or other applicable legal request. We may also choose to disclose personal information to assist in the collection of a debt you owe to PNC.
Links to Third Party Web Sites
This privacy statement pertains solely to our web site. Our web site may contain links to other sites that are beyond our control. These other web sites may contain their own cookies or otherwise collect personally identifiable data from you and operate according to their own privacy statement which may differ from ours. Remember to consult the privacy policy of these other web sites. PNC does not guarantee or represent as to the completeness or sufficiency of any third-party web site to which you may be linked from this site.
Modification
PNC may update this privacy policy from time to time by posting a new version on this website. Users are encouraged to check this page to ensure your familiarity with any changes.
Access to Personal Information/Contacting Us
Registered users have access to your own personal information at any time by clicking on the “my account” link on the web site. Otherwise, questions regarding your personal information and this privacy should be directed as disclosed in the following paragraph.
If you have questions regarding this privacy statement, you may contact us at Physician’s Nutraceutical Concepts, 601 S. Harbour Island Blvd., Tampa, FL 33602, Attn: Privacy Manager. We can also be reached toll free at 866-242-9400 or via email to: privacyinfo@bodycustom.net.
